I started following @JobAngels (on twitter) last Friday because someone tagged the group to #followfriday. Little did I know the group had just started the day before. Soon I realized this was not just a cool group follow but it is an amazing call to action.  It is truly amazing to me how many people have become a JobAngel and how fast the movement spread to other site like Facebook and LinkedIn.  I even start a Friendfeed community to help spread the word and track our tweets.  We also have a group in Brightfuse.

What is JobAngels?

JobAngels is a grass-roots movement asking you to simply help one person find gainful employment. It can be a friend, a family member, a colleague or a total stranger. Whether you’re currently employed or seeking employment, JobAngels is here for you.

Contact Info
Website: Still under development

JobAngels on Twitter:
JobAngels on LinkedIn:
JobAngel’s FriendFeed:
Brightfuse group for JobAngels:

Personally and publicly  I want to Thank Mark Stelzner for coming up with this great idea and sharing it with the world. I sure have been inspired by Mark, I hope your are too.

Inside IBM I have been doing what I can to be a JobAngel by creating and managing a group blog for internal job seekers.  That is all well and good but I still have not been able to land my next job, so if there are JobAngels who want to help me please give me shout.



As your next Technical Support Community Manager I will be responsible for building and nurturing the Support community. Will serve as an advocate both internally and within the community. I will ensure community member needs are met and community feedback on products and services will help drive strategic priorities. With my expertise in social media and online communities I promise to be a great asset to your company.

I have great leadership skills, an ability to proactively identify opportunities and quickly implement solutions, a positive attitude and a passion for customers.


  • Monitor Community Forums, provide feedback and answer general community questions or facilitate the response to technical questions through working with internal channels
  • Monitor and understand current Community trends, opinions, concerns, general topics of conversation, etc.
  • Aggregate feedback to form requirements and distribute internally to help define next generation products and services acting as an evangelist on behalf of the community
  • Foster conversations within the community by effectively communicating with users via blogs and regular posts
  • Exhibit a savvy and professional persona to online community members via expert written communication skills
  • Build relationships with cross-functional teams in order to understand their needs and goals, and ensure that the community perspective is being considered
  • Analyze community data and metrics to determine need for changes in direction, additional promotions, etc.
  • Innovate and develop new tools and channels to allow members to interact with each other and internal employees
  • Plan and manage both offline and online community events
  • System administration responsibilities as necessary (permissions, content publishing and other back-end tools)
  • Work with external vendor to roll-out new functionality to community as it becomes available
  • Develop and maintain strategy and direction for community
  • Serve as the lead communication liaison during site issues/maintenance between technical groups and the community
  • Maintain an understanding of trends, feedback and metrics of similar communities external to the organization


  • Bachelors Degree
  • Passion for written communication
  • Excellent verbal, interpersonal and relationship building skills
  • Demonstrated active involvement in social networking (blogs, communities)
  • Demonstrated skill in a Business Analyst or Marketing Analyst role
  • Highly developed and influential communication, facilitation and presentation skills at all levels of the business organization
  • Thrives on a challenge especially under high-pressure circumstances
  • Strong analytical and organizational skills
  • Passion for exceptional customer service
  • Experience managing an online community